Who we help · Manufacturing
Reduce manual work between the customer order and your ERP.
Carbon helps manufacturers in the UK, the Netherlands and Sweden find where AI pays off across order-to-cash, procurement and quality documentation, build it into the systems they already run, and measure the result against their own numbers.
We work in the office, not on the shop floor. Machines and production lines stay outside our scope.
01Where the hours go
Where the hours go.
Customer orders arrive by email and PDF and are keyed into the ERP. Quotes for custom work are built from drawings, specifications and past jobs. Buyers chase suppliers for confirmations and delivery dates. Quality teams assemble certificates, inspection records and non-conformance reports by hand. And packaging rules now mean collecting data from every supplier.
02How the work changes
The same work, running differently.
Each workflow is measured against a baseline set before anything is built. The measures named here are agreed with each client, not results already achieved.
- 01
Order intake and confirmations.
Customer orders become draft ERP entries, and confirmations using the delivery dates in your systems go back to the customer within rules you set. Your team handles the exceptions. Measured by time per order and error rate.
- 02
Quotes and RFQs.
Specifications, bills of materials and comparable past jobs become a draft quote. Your engineers and sales team review it. Measured by approved-quote preparation time, with pricing corrections as a quality check. Win rate is tracked separately.
- 03
Supplier management.
Purchase order confirmations are tracked and late deliveries chased. Supplier invoices are matched against orders and receipts, and mismatches go to your buyers. Measured by confirmation turnaround, overdue-order visibility and cost per invoice, alongside delivery performance.
- 04
Quality documentation.
Inspection results become draft certificates, inspection records and non-conformance reports. Your quality team reviews and signs. Measured by time per report and audit preparation time.
03How we start
How we start
Discover is the first step, with a fixed scope in one function. We assess AI readiness across your leadership team, map how the work runs today and rank the workflows where AI will create the most value. You sign off each stage and can stop at any stage. How we work
Built on your systems
We start from your ERP, supplier portals and inboxes, subject to access and integration checks. Your team keeps ownership of the workflows, and every result is reported against a baseline set before anything is built.
Consolidating?
Every manufacturer you acquire arrives with its own ERP and its own way of quoting, buying and documenting. The workflow design is reused across your businesses. Integrations, permissions and local processes are assessed for each one, and quoting rules, product data and local controls adapt per site. Private equity
04Questions manufacturers ask
Do you work on production systems?
No. We work on the office processes around production: orders, quotes, suppliers and quality documentation.
What happens to the people doing this work today?
Role changes, and where freed capacity goes, are agreed with your leadership and the people involved from the start. The work that needs judgement stays with your people: exceptions, customers, suppliers and decisions.
How long until something is live?
Discover has a fixed scope. Scale takes about 90 days per workflow, and we agree the timeline with you before you commit.
Discuss your first manufacturing workflow.
Agree the task, the data and the result you want first.