Carbon for smaller firms · Insurance broking
Most renewals start by gathering the same information again.
Renewals arrive prepared, with terms compared against the expiring policy. Carbon helps broking firms of 80 to 300 people put AI into placing, renewals and compliance, and your brokers keep every client decision.
We're developing these workflows with a small number of founding clients, who help shape how the system works in their firm.
01Where the time goes
Where the time goes.
Client information arrives across emails, forms and attachments, and is reassembled for every submission. Renewals start with the same data gathering each year. Policies are checked line by line against what was agreed, and Consumer Duty means evidencing outcomes on every file.
02How the work changes
The same work, running differently.
We start with the workflow that takes the most time, and add the next once the first is running.
- 01
Submissions.
Client emails, forms and past files become a submission pack. Your broker reviews it and sends it to market. Measured by time per submission.
- 02
Renewals.
Renewals arrive prepared: data refreshed, terms compared against the expiring policy and the client letter drafted. Your broker reviews and advises. Measured by renewal time and accounts per broker.
- 03
Policy checking.
Policy documents are checked against quotes and client instructions. Discrepancies reach your team before they reach the client. Measured by errors caught, missed material discrepancies, false alerts and time per check.
- 04
Consumer Duty evidence.
Your files are prepared for your compliance team's outcomes analysis. Your compliance lead reviews it. Measured by time to compile and files covered.
03Good to know
Outcomes monitoring
The information used for outcomes monitoring is organised as the work happens, for your compliance lead to review. The system records each step and who reviewed it.
Part of a group, or building one?
If you're building a group, the workflow design is reused across your firms. Broking platforms, templates, permissions and local processes are assessed for each one, and one licence agreement can cover every firm in the group. And if your firm is joining a group, what we build moves with you.
04Questions brokers ask
Does AI advise our clients?
No. It prepares, checks and drafts. Advice and decisions stay with your brokers.
Will it work with our broking platform?
We build around the platform you use.
How long until it's live?
As a founding client, where we're building the workflow for the first time, expect 8 to 12 weeks. Once a workflow is established for broking, it can go live in about a month after the workshops.
Find out which workflow to automate first.
A 30-minute call about how work runs in your firm.